PDPL Disclosure Text
PDPL DISCLOSURE TEXT
As Motion Rise Rehabilitation, we highly value the privacy and security of your personal data in our capacity as the Data Controller. With this awareness, we would like to inform you about the personal data processed within the scope of the services provided to you in accordance with Law No. 6698 on the Protection of Personal Data (“Law” and/or “KVKK”) and related legislation.
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1. Processed Personal Data
As Motion Rise Rehabilitation, we process and store your personal data within the framework of establishing a service relationship with you, ensuring service continuity, managing daily operations, and fulfilling our legal obligations. The personal data we process includes:
Identity Information (Name, surname, Turkish Republic ID number and/or passport number, signature, place of birth, date of birth, age, height, weight, and other identity-related data)
Contact Information (Address, phone number, email address, and other communication details)
Customer Transaction Information (Appointment/registration details, requests, complaints, consent declarations)
Financial Information (Fee, payment, and billing details)
Health Information (Medical history, existing symptoms, ongoing treatments, medications, therapies, and healthcare services provided)
Visual and Audio Data (Photos and videos obtained before or during procedures)
CCTV Footage (Security camera recordings from physical visits)
Online and Social Media Communications (Personal data you share with us via our website, social media, and mobile communication platforms)
Legal Transaction Data (If a legal process or dispute exists, related legal documentation)
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2. Purpose and Legal Basis for Processing Personal Data
Your personal data is processed for the following purposes:
Receiving and processing your requests and applications
Managing appointment and registration processes
Notifying and reminding you about your appointments
Providing and monitoring the requested wellness services
Conducting post-treatment follow-ups
Managing payments and invoicing processes
Improving our services through customer satisfaction studies
Responding to service-related questions and complaints
Fulfilling obligations to public institutions and authorities as required by law
Ensuring the security of physical premises
Conducting activities in compliance with legal regulations
Providing required information to regulatory and supervisory authorities
Retaining financial records as required by law
Your personal data is processed based on Article 5 of KVKK under the legal bases of:
Necessity for the performance of a contract
Compliance with legal obligations
Protection of a right
Legitimate interests of the data controller
For specific cases where no legal processing condition exists, we rely on your explicit consent for processing personal and health-related data.
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3. Methods of Collecting Personal Data
Your personal data is collected through various means, including:
Phone, call center, email, website contact forms, and other communication channels
Written, verbal, or electronic records submitted to our center and branches
Information provided by you, your relatives, specialist doctors, relevant institutions, and organizations
Automated and non-automated systems such as security cameras (CCTV)
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4. Transfer of Personal Data
Your personal data may be shared with:
Yourself, your legal representative, or an authorized person, for service-related updates
Doctors and other healthcare professionals involved in your treatment
Relevant institutions and organizations required for service provision
Third-party service providers (e.g., IT infrastructure providers)
Government agencies (e.g., ministries, directorates) when legally required
Lawyers for legal proceedings, if necessary
Courts and official institutions in compliance with legal obligations
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5. Your Rights as a Data Subject
Under Article 11 of KVKK, you have the right to:
Learn whether your personal data is being processed
Request information if your personal data has been processed
Learn the purpose of processing and whether your data is used in accordance with that purpose
Know the third parties to whom your personal data is transferred, domestically or internationally
Request correction of incomplete or incorrect personal data
Request deletion or destruction of your personal data
Request that third parties be informed of any corrections, deletions, or destruction of your personal data
Object to any result against you arising from the automatic processing of your personal data
Request compensation for damages in case of unlawful data processing
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6. Application Methods for Exercising Your Rights
As a Data Subject, you can submit your requests regarding KVKK by:
Filling out the communication form available on our website and delivering it by hand or via notary to:
Atatürk, 524. Sk. No:54/2, 45200 Akhisar/Manisa, Turkey
Sending an email to: emre.yilmaz@motionriserehab.com